Experience was not great
Experience was not great. My order (parcel containing burner/remote system was damaged in shipping. I filed a complaint/claim (actually just sent email with pictures as directed over the phone). I rec'd an email reply saying someone would get back to me. No one did. I called back after 3 days, and they said someone would contact me. They never did.. I pieced the damaged parts back together including the servo motor for the remote system. Got it working. Still no one called.. Got my first email 8 days later asking further questions. Still no call.. No call back to this day.