100% trustworthy
I bought the Casabrew Essentials (the simpler model) and absolutely loved it, until I ran into a problem just after the warranty expired. I contacted the company to see if they could help me understand how to fix it, and they didn’t just help, they gave me the best customer service I’ve ever experienced. In the end, I received a new machine, which is even better than the previous one. For the price, you wouldn’t normally expect much, but trust me: if you love Americanos and lattes or cappuccinos like I do, just go for this brand. I can even make latte art with this machine. It’s a 1000 out of 10.