Instacart is consistently terrible
Every time I order from Instacart, there is an issue. The last time I ordered, my delivery was more than two hours late, customer service was rude and abrupt, and I ended up going to the store and getting all of my items before my shopper even got to my house. This is 4 1/2 hours after I placed the order for an expedited delivery. I just placed a 100 item order, they charged my card, and then their systems have been down for two hours. They will not process a cancellation or refund, and cannot tell me when anything will be delivered. I’ve sat on hold for over an hour waiting to speak with an agent because they’re bot wants to do everything and is not helpful. Still haven’t heard from anyone, will have to dispute the charge from my credit card company. Avoid Instacart at all costs.