My first purchase was very successful…
My first purchase was very successful but then receiving adverts for money saving offers I ordered again. This proved to be not as advertised and no use to me so I complained and requested my money back. This resulted in an offer of a small refund and to keep the product. This was no use to me as totally unsuitable for my circumstances. Since I‘be received numerous emails that don’t refer to my refusal to accept their offer and just say read their original offer. Despite advertising a statement that they only want a positive outcome for dealing with complaints they appear to hope I get fed up and give up. Trading standards is my next email.