JD.com is seriously dishonest!
I made a purchase through JD.com, but my purchase was sent to the wrong address, at the other end of the country. I then requested a refund, but no refund came. So JD.com took my money but provided nothing for it. Attempts to contact JD.com to have the matter addressed were rejected, with JD.com clearly having absolutely no interest in correcting its dishonesty or providing quality customer service.
