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John Quik

Singapore

1 Reviews
3 Reads
1 Useful

1 review

M1 Limited

After signing up with M1 for less than

After signing up with M1 for less than a week, I opted to switch to Zero1 due to unsatisfactory service, stemming from various issues. A notable problem was my inability to utilize the subscribed cyber guidance service due to M1's backend issues. Furthermore, on December 26th, M1 erroneously charged me double. The predicament persisted even after porting over to Zero1, as M1 continued billing me. According to M1 customer service, this continued billing is attributed to their practice of billing one month in advance. In summary, I regret my decision to sign up with M1, as I perceive the experience akin to dealing with 黑店. I am currently awaiting M1 to refund the funds associated with this subpar service.

2024-01-16Helpful 1