Awful customer service
I bought items from this company two of them were fine, two are two big and two have not arrived, as yet (going on a month and a half). The two that were too big, I would like to return. It has been 5 days of going back and forth by email trying to resolve it and still as of today, I do not have all the information I need to return. Silver options they gave me. One - keep the outfits order the right size and they'll take 50% off the price. No. Two - keep the product and we'll give you 30% off your bill. No. Three- return for a full refund. Yes, but it has taken them 4 days to send me an address. That states the following: This is the Adress(please do not return directly since a return form is needed.): J&M Global Logistic Inc 98 Wakefield Ave #3C Staten Island, NY 10314, USA +1-332-256-8382 Didn't send me the form now it's 5 days for me to request the form being sent to me. Call the number they provided. They are not accepting calls at this time. This is ridiculous. This is the second time I've ordered with this company, giving them the benefit of the doubt things do happen. I will never ever order from this company again. If I could have given zero stars that's what I would have given