Great e-mail Communication!
Great e-mail Communication! When I had questions/concerns, I was able to e-mail and get a fairly quick response to my inquiries. My results were not available when estimated. I contacted them. Within hours, I had e-mail explaining why there was a delay and was given the results that they did have completed. I had intended on purchasing an add-on test, but did not. They were able to add it on, using the samples sent, which was awesome.