JOLLYCHIC - AJOUL COURIER
January 18, this is my 4th order in Jollychic. I received my 1st,2nd, and 3rd order ON TIME - NO DELAY with FETCHR courier as they have confirmed and the exact date when to receive your item. NOW ITS AJOOUL (i don't know why they changed) I am using the same address as before, and suddenly i checked AJOUL tracking and it says "HOLD TO BACK TO RUH" "RECEIVED WRONG AREA" (what the hell) so i called them last January 21 because they are not calling me. they told me that they will forward it to their Dammam warehouse from HAFAR AL BATIN! SO I WAITED! after 5 days, I called them again Jan 26 and they told me it is still in Hafar batin, but they told me 5 days ago they will forward. So they asked my Whatsapp to send my location. so I sent it. and told me that they will forward again to Dammam. After 6 days, I saw the tracking it was OUT FOR DELIVERY. and someone is calling me that he is in KHAFJI and asking my address?! WhattheF! I gave them my whatsapp Location and they promised to forward in Dammam warehouse! after 11 days they did not do what they have told me to forward the item! I called them again and they let me talk the manager, she promised that this time I wont worry as they will forward it to dammam! but Feb 5, its for delivery again but not in my place in NARIYAH, its in KHAFJI AGAIN! i answered the delivery guy that I am in NARIYAH not KHAFJI. then the system updated Shipment Not Delivered (Complete address - No answer) Sh8t! you can see how many times i followed up and now the status I AM NOT ANSWERING THEIR CALL? they promised to correct the delivery area for 3 times!! but NOTHING CHANGED! still, now I did not receive my item! WORST SERVICE! with JOLLYCHIC they are not even exerting effort to follow up! they will just say PLEASE CONTACT THE COURIER COMPANY!!! Sh8T!!!