I am a new customer
I am a new customer, and had called your 800 no. with questions about the Envi High-Efficiency Whole Room 120v Plug-in Electric Wall Heater-2nd Generation (HH3012T), after I had 'Googleed" baseboard heaters. I liked the slim low-profile and the more contemporary design Customer Service rep/salesman 'Steven' was courteous and helpful. He answered all of my questions but needed to put me on-hold a couple of times to consult with your product experts, and that was fine. He may not be as knowledgeable about the products himself, since he is on the Customer Service desk. In any case, I am giving him a 'GREAT' rating nonetheless. I ordered two (2) heaters, and am looking forward to receiving them soon. THANK YOU !