I bought an esim from this company…
I bought an esim from this company because I am getting poor coverage in the area I'm in from turk telecom. The service advertised on the website was to be provided by turkcell or Vodafone. The esim connected to turk telecom so I was no better off than I'd been with the original sim. I contacted support and went through several steps such as updating the APN, restarting the phone but the issue was that the service provided was not using the advertised providers. I asked for a refund and initially this was refused as I'd activated the esim. I'm happy to confirm the refund has now been processed and I am much more positive about the experience and I've given four stars the reasons has been good even if the outcome was not ideal.