ZERO communication
ZERO communication. I have no idea what this company's problem is. They did not send a confirmation email after purchase (as most legit online stores do). The only communication i received was from Paypal about the purchase. After 3 weeks went by i emailed the contact person on my paypal transaction, with no response. I went to the cichic website and emailed customer support.. with no response.. I left a message to them on their online chat support, with no response. So i logged into paypal and went through the options in regards to not having received this item yet. I had to write up a message about what was going on and paypal sent it to the company so i can deal directly with them. I stated in the message that I WANT THE ITEM, I just want to know if I will actually get it, i understand its coming from China and has long shipping times but i need confimration. I think the end result is they refunded me. After paypal sent me confirmation of my request Cichic sent me an automated refund status email. The only email from them directly and it vaguely states they refunded me. It's not very clear honestly, but there is one little part that says refunded, though they charged me an adjustment fee >.> Jerks. Dont shop here! Item was probably going to garbage quality anyways.