Terrible customer service, defective eye cream
Terrible customer service. When I opened my eye cream to use for the first time the nozzle was all clogged up and rock hard. It had been stored for a few months in its box with the foil seal intact unopened. How should that happen then? They were extremely unhelpful and refused a refund or even a replacement or even a partial refund. I have never known an eye cream go hard opened, let alone unopened. How good can those ingredients be to do that. It’s not fit for purpose but they would do nothing to help accept offer a measly 10% off next purchase. It wasn’t cheap so a complete waste of money. There won’t be a next purchase…