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Malcolm Starr

Germany

2 Reviews
4 Reads
2 Useful

2 reviews

easunpower.com

Do not purchase from EASUN or POWLAND

This company will take your money and you will receive a device. However, it will fail and you will end up chasing their support which will not help you at all. In my case I purchase two 10kW iGridTT devices and both arrived with damage. I was told to try them rather than return them and wouldn't you know - both of them failed. The first one had an internal problem where I was told to self-install a new board. However, they sent me a board that did not belong to the inverter. After a lengthly complaint process I convinced them to send me another board only to receive a similar board that did not fit the device. Since then it has been radio silence from the firm. The second one also failed under a year after install. I would strongly suggest that you do not purchase from this firm and look for alternatives.

2024-03-14Helpful 1
powland.net

10kW iGrid TT inverter

I ordered a 10kW iGrid TT inverter from POWLAND. The item arrived damaged and although I complained about this I was asked to install it and see if it worked. Initially the item worked but after 11 months it has significant issues. Despite complainging to POWLAND via their support community which includes EASUN I was unable to get any service leaving me with a €3000 piece of junk. DO NOT TRUST THIS COMPANY

2023-10-05Helpful 1