I am disappointed about the customer…
I am disappointed about the customer service experience that seems to be none. I received the bike with many scratches and the front wheel makes noise after attempting to center it properly, the disc brake seems to be bent so it touches the frame, after I reported them as I’ve found them and the customer service wouldn’t reply to my message. On a positive note, the bike was delivered really fast. I really need to use the bike and I’m stuck waiting about what to do with an enormous box in my living room not knowing whether to return it and how or what is the offering in this situation