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Jakub

United Kingdom

1 Reviews
0 Reads
2 Useful

1 review

Insta360

Be careful when buying from isnta360 as u might never receive it...

I purchased insta 360 camera bundle on official website, was super excited as always wanted to try this and use on ski trip, got email confirmation it was dispatched, after few days no further email updates, checked tracking updates and says it's been delivered and proof of delivery is picture of some random road not showing anything remotely related to my house or even actual item, I flagged this with customer service but they could not care less, after days of emailing they offered me 10% discount and to buy it again, it's unbelievable!! Why would I pay again for something I never received?! They telling me that they challenged handler ( Royal Mail) but claim was rejected, in my mind why would that be a problem of mine? I did not ask them to use Royal Mail, and if they scamming them they still should resend my item with someone else making sure will arrive and then battle delivery company themselves! If something been paid should be delivered or ask for collection

2025-12-06Helpful 2