Quality good, customer service terrible
Quality of items is very good, but sizing is awful, returns are problematic, and customer service is terrible. I ordered late November for an event in March. Received the items at the end of December. I ordered a XL but the items were more of a women's XL and did not fit. I emailed to exchange. Over a week later they responded about returns but provided no details about how to do that. I emailed multiple accounts to get additional information and they did not respond. I went into their website and used their chat function and they did not respond so I opened a PayPal claim and they finally responded. They wanted a return and finally gave me the information needed then when I asked for them to refund, they did not reply. Fortunately, I escalated my case on PayPal and got my refund. My advice is to only do custom sizes, and if you have to get a refund just make a claim on PayPal as they only seem to consistently respond to that.