Buyer/shoppers beware
Buyer/shoppers beware! I recently received an order from this company. I received a shoe that was miss sized, and was too small. I requested support from Seaachic and got a series of requests for information before finally being told the following: directly pasted from their email Dear customer, Sorry for the unsatisfied purchase. We understand the inconvenience and harassment that get the unsuitable item. If you want to return the good, you need to ship it back to China and the freight should be paid by your side, maybe the postage is expensive to return. Please kindly consider it. (Please note that the goods are supposed to be returned to the address we provide, not the one on the package.) How about giving it to your friend as a gift? Maybe he/she will like it. Therefore, you do not need to waste money to return. To be honest, the most effective method for this is that we issue 30% refund as a compensation. Hope there is a chance to remedy this situation. If you decide to return the items finally, we will show you the address. Thank you and best regards Obviously the process they offered would first be very costly to me, perhaps doubling the amount paid for the product. The idea of sending the product back to a company on China, which I would add is unclear who or where that company might be, would be unreasonable. This was a obviously a bad choice on my part. On lives and learns. Don’t make my mistake. Buyer Beware!