Why can’t I get help ?
Why can’t I get help ? I ordered a $349 item. My order was confirmed and my card was charged with the money deducted from my account. Then 3 days later I received an email saying I was being refunded my money with no explanation. The item I ordered is still available so that can’t be it. I have tried to reach customer service by phone over the last few days but no one is ever available. I have left my email and contact info as the recording asked but still no response. I have not seen my refund either. Feeling ghosted and would like my item preferably , or a prompt return please.