I wish I could give them negative…
I wish I could give them negative stars.The course was purchased as a gift for me and during the checkout process I was not given the option to pay an extra $27.00 to take my final exams online. They refused to accept responsibility for their faulty website. And I was stuck paying the difference. Horrible customer service. I called for help during the checkout process and the customer service rep had no idea how to help me checkout and she said as much. Then she offered to transfer me, but I just got a recording that looped. I just hung up and figured it out. They are very eager to transfer you to someone else. The staff is inept and the company sucks.