We purchased 2 Electric scooters
We purchased 2 Electric scooters 4 months later one developed a charging fault Returned it to shop One of the sales people with a smile on his face With out looking explained it only warranted with 3 months So I asked why well it’s a road vehicle and that’s it So I mentioned that cars bikes motorcycles cycles all come with 3 years warranty No he said With a sly grin.so we exchanged words So never again after sales service was appalling So I binned it Purchased 2 new ones from Amazon 6 months later another fault contacted Amazon And with in 10 minutes had everything I needed to returne them on the day I called about a refund the money plus my delivery costs and £60 good will gesture was in my account the following day So we purchased 3 new ones this time £1000 each from Amazon Knowing that I had peace of mind That’s why Amazon is very good at what they do Allowing NUI Bristol to rip off its customers With poor quality equipment and a smiling sales person Who should attend a customer service training seminar Preferably an intense two year, of course, I don’t think he will pass first second or third time