WPS Office is a predatory piece of…
WPS Office is a predatory piece of garbage masquerading as a free productivity suite, and their payment system is straight-up designed to scam users out of money through sneaky, underhanded tactics that feel deliberately engineered to trap people into paying twice (or more) while stonewalling any hope of a refund. The core scam revolves around their "free trials" and auto-renewal subscriptions. You start what appears to be a harmless trial—sometimes as low as a few cents or even advertised as free—and before you know it, they've hit your card with a full annual charge (often $20–$70+ depending on region and platform). The fine print is buried, the prompts are misleading (big shiny "Continue" or "Upgrade" buttons that accidentally trigger purchases), and cancellation isn't as straightforward as it should be. Many users report being double-charged right after canceling, or getting hit again due to "delayed benefits" or "renewal failures" that magically create duplicate orders. Their official help page on multiple charges even admits this happens frequently enough to need a dedicated article, yet they push you to contact unresponsive support. Good luck getting a reply—countless complaints on Trustpilot, PissedConsumer, Sikayetvar, and forums describe emailing support multiple times with zero acknowledgment, let alone resolution. Refunds? Their policy is basically "no refunds after purchase unless there's a technical issue we can't fix," which conveniently excludes most accidental or deceptive charges. Virtual products are "delivered instantly," so tough luck if you didn't mean to buy. Users routinely describe: Unauthorized charges after short trials (e.g., $0.05 trial → immediate $23 annual fee). Double deductions even after immediate cancellation via Google Play or app settings. Extra "AI upgrades" or add-ons tacked on without consent. Support that ghosts you while happily keeping the money. In many cases, the only way people get refunds is by disputing through their bank or credit card company—WPS only backs down when forced by a chargeback threat. That alone tells you everything: if a company relies on banks to police their own shady billing, they're not operating in good faith. The software itself might handle basic docs okay (though with ads, compatibility quirks, and aggressive upselling pop-ups), but the real product they're selling is frustration and stolen money. Avoid WPS Office like the plague. Stick to LibreOffice, OnlyOffice, Google Docs/Sheets, or even bite the bullet for legitimate Microsoft 365 if you need full compatibility. Anything but this scammy outfit that treats users' bank accounts like an open wallet with no returns policy. One-star doesn't even begin to cover it—zero stars, and a strong recommendation to warn everyone you know.