I have plenty of evidence they are SCAMMERS
I have plenty of evidence this online retailer is a scammer> they advertised on youtube some auto-focus glasses claiming they were of Gernan design and high-tech and not clarifying its delivery origin and timings. I fell in the trap and gave them 34 GBP then started chasing up for its delivery emailing at 4 different email addresses appearing on their different web page and email confirming the order. All their replies were clearly sent by a bot proving they don't have a customer service made of humans. 3 emails sent to me by a bot stated first that the delivery would come from courier Relay, then from courier FedEx then from Evri! The Relay delivery tracking number they stated on an email to me never showed an update of the delivery status during the 10 days they state on their web page the delivery would take. I wrote them that I needed those glasses WITHIN 10 DAYS for a birthday I was attending and they ignored all my emails asking for info and then for a refund. Their bot even emailed me that their goods were in transit but they didn't know where they were and "they would let me know once they would arrive in China"!! As if I were in China!! I am in the UK! I then discovered from a google search that many people before me reported this company/this website as scammers!! I was so naive to fall in their trap, now it's my duty to alert others not to use this website while I report to my bank this scammer hoping to get my 34 GBP money back.