Received my first order of 2 packs…
Received my first order of 2 packs today. I ordered these thinking it was a one off order . Since reading reviews on here and people having trouble cancelling subscriptions, I decided to email them to make sure mine was a one off order and not an ongoing subscription. To my alarm, I was informed by email that my order was in fact a monthly subscription. I have emailed approx 5-6 times tonight to try and cancel my subscription. They always answer my email , but they have constantly wanted to change my mind . I DO NOT WANT A SUBSCRIPTION, AND I WANT IT CANCELLING WITH IMMEDIATE EFFECT . I fail to see what part of this they don’t understand. Really disappointed with their responss. If this is not dealt with immediately, I will be taking further action