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Jenni Rodriguez-Frias

United States

1 Reviews
2 Reads
0 Useful

1 review

CANDY CLUB

Excellent Customer Care

Just wanna share- I had bought a subscription but changed my mind immediately. The support team, unfortunately, responded to my cancellation email after the first box had already shipped (it shipped very quickly!). When they did reply to my cancellation email they were super helpful, gladly refunded all my money and when I asked about how to return the shipment that already shipped they told me to keep it and enjoy it on them. That is awesome customer service! When I'm better with self control around sweets (😆!) I definitely will buy a subscription again but keep it this time. BTW: I signed up for the subscription and cancelled it on the 17th. Today is the 19th and the shipment came today (and geeeeze did it look delicious!) So that's SUPER fast for a sub box company.

2020-03-20