Flight cancelled no solution until now…
I bought a plane ticket through mytrip.com to fly on May 21 round trip from the Philippines to Spain and China Eastern Airlines canceled my flight on April 17 and offered me the same flight at no cost the next day, which is May 22 . I accepted it, I am still waiting for the new plane ticket for more than 2 weeks and I still have no confirmation from the company. There are 18 days left and I still don't know if I will be able to travel to my country what make feel worried and stressful. My impression as a client about CEA is disastrous, they do not care at all about their clients, treating them with this lack of professionalism and customer service, which is what one expects from an airline company. Very bad experience with China Eastern Airlines, I do not recommend it, terrible customer service.