If I could give zero stars I would
Bedrock never sent me any closure confirmations and they neglected to handle 1 account. As a result I was penalized by the IRS. Their error is keeping now from refinancing my home. I called and was transferred to their escalation team. They promised to have my file reviewed and call back in a couple days. It has been 3 weeks and I cannot get anyone to call me back. This was the exact same experience I had even during my program. Complete lack of responsiveness to customers and sub-quality work.
