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Caroline

United Kingdom

1 Reviews
1 Reads
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1 review

BeautifulHalo

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY. If I could give it a minus10 I would. Ordered an expensive lamp. Took three months to come and looked very very cheap. Once I had unpacked all the parts there were two pieces of the lamp that had live naked wires exposed. I contacted the company and they said I had to connect the wires and put them back inside the lamp. I did this and it blew. Contacted company again to tell them the lamp wasn't working and after at least thirty emails they told me to record myself doing the wires again. I did as they said and got an electric shock. Even with video evidence they kept blaming me and refused to take the lamp back. They even suggested I sell it on Ebay. This company should not be allowed to sell anything. Worst customer care I've ever come across.

2022-04-25