EXCELLENT CUSTOMER SERVICE
Unfortunately we received (2) blankets in a colour that we had not ordered. Upon contacting AlphaPaw.com (Maricel) she immediately took action to resolve the mistake. AlphaPaw.com did not ask for the (2) incorrect ones to be returned, they are generously allowing us to donate the other (2) to a needy cause (as they will be) since we will not use them. Mistakes can be made but the test of a good company is how quick they are to resolve matters to their customer's satisfaction. We are awaiting our replacement product now as AlphaPaw.com has already put in an order for the correct ones to be sent.