The manager at the location in Grand…
The IHOP manager at the location in Grand Rapids, Michigan needs some training in customer service. After I was treated rudely by her at check out, I responded, "you're welcome". Her response was, "for what?". I explained to her that I was a customer spending money for 3 people at her store, and courtesy would be a "thank you". She just carried on very rudely. Needless to say, I will not be back at that restaurant! You are welcome, Kaylee!!