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United Kingdom

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1 review

Artsisanake

Artiasake are a scam organisation

Artiasake are a scam organisation. They took money for a light cube form me in November 2025. When I enquired if it was likely to arrive before Christmas they insisted it was held up in Belfast for no apparent reason. Multiple emails later and no package and no refund, I was just fobbed off with the following informal / badly written emails: "As we checked, your order has been sent out but it takes time for the system to update the new tracking information. "We have urged the shipping company to update. Please wait for a few more days. Your kind understanding would be highly appreciated" "Order no.Keyora Aurora Dreamscape Projector Order placed on 2025-11-10 16:53:33. We checked the tracking information but there were no updates. To make sure you will receive your package ASAP, We are resending your order." "Please wait a few more days for the new parcel. We appreciate your understanding and patience." We are so sorry to keep you waiting but please kindly understand that we could not offer a refund as the order has been sent out. We can not stop the shipment." "We promise you that we will keep contacting with the shipping company to urge them expedite your parcel. It's almost there. Sorry for the inconvenience and hope you can get it soon. Please let us know if you have any further concerns. Have a nice day!" NO REFUND. NO PARCEL as of February 2026. DO NOT ORDER ANYTHING THROUGH THIS COMPANY. SCAM ALERT.

2026-02-09