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ROBERT

United States

1 Reviews
5 Reads
0 Useful

1 review

ProConnect™

Had a tech come out to "run a…

Had a tech come out to "run a diagnostic" on my refrigerator. Opened the door for less than 5 seconds, then worked up a quote for over $600 for repair. I refused the repair for that exorbitant amount, but I was still charged $83 for the "diagnostic visit". Called Frontdoor to complain, and they are backing the tech saying he "ran a diagnostic". A 5-second look into a fridge does NOT constitute any meaningful test into finding out what's wrong. PLUS, FrontDoor wanted to charge a minimum of $234 just to touch the fridge. That is excluding the part and labor.

2024-05-04