I purchased a new Makita 18v x2 trimmer…
I purchased a new Makita 18v x2 trimmer (roughly $400 total) I received a box that was ripped to shreds and tapped poorly back together. None of the batteries were in the plastic wraps and neither was the double charger. I purchased 4 batteries and only received two. Everything was covered in grass clippings and the unit itself had scratches and paint missing in a spot. I don't understand how this could leave their warehouse. Now i'm suppose to wait for their reps to deem it "returnable" however long that may be, then wait a couple days after to get a return label, ship it back 4-5 business days, then wait another 4-5 business days to get a new unit. Total joke