The reason I couldn’t give a five-star…
The reason I couldn’t give a five-star rating is because my order was delayed due to parts being back ordered, which is understandable. However, after a two-month wait, I finally called the company regarding my order and was told that parts were still on back order, suspending shipment of the whole order. Thankfully, the customer service representative offered to substitute a higher quality brand of parts that would suffice to complete the order at the same price of the other brand. Such is excellent customer service. The fact that I was not kept informed of the status of back ordered items, upholding the whole order until I had to make inquiry is what kept me from giving a five-star rating.