I am getting worried
I am getting worried - I too bought Hand Sanitizer at £32 (now £25 I see) I ordered on 22 March and receive a confirmation email. I got another email on 30 March saying it had been shipped. I emailed Customer services on 8 April and have not yet received a response - I emailed them again today. I am fully aware that everyone is very busy at this difficult time - however these timescales are a bit worrying.