Beware
Beware, the sample they provide you will be perfectly edited. I submitted two projects at the same time. One was a short story and the other was a 150-page manuscript. I got the short story back quickly, but full of new errors. The errors were obvious, like sentences missing and double words (that that). I emailed them about the concerns and they asked me to highlight all of the mistakes and send it back to them (taking more of my time to point out all of their mistakes). I told them I could not afford to correct their paper for the 150-page manuscript because it was just an unacceptable expectation for a paying customer. They assured me that the manuscript would be flawless. They returned it a month late and it was full of errors. Again, they asked me to highlight them, which I refused to do for the whole 150 pages. I asked for my money back, but they don't grant returns. Their policy is to "fix it" until you are happy (or too tired to complain). They assured me that the second time would be better and that they would have their chief editor fix it. Again, they sent the 2nd version back to me late and with obvious errors throughout the paper. I paid $1300 for this! So, I highlighted the work again (which took me two days) and I corrected all of the grammar and sentence structure issues. I replied with a catty email saying they should hire me to edit their work. I never heard back from them. BEWARE of companies that don't have refund policies. This place gets away with what they do because they have YOU highlight the issues so they can easily fix them
