I ordered the Durastill 30J-10G-RFS 8…
I ordered the Durastill 30J-10G-RFS 8 gallon/day w/10 tank & remote faucet system. This was ordered (and paid for) on 8/1/21– I was told 6-8 wk. delivery. After multiple calls finally arrived week 15-16. The core system is great - this is my second Durastill- previous lasted 7 years. HOWEVER 2 stars is for service & missing parts. To hook up remote had to go to hardware store to try to get it to work. After 3 days of working on remote pumping still not working. Called again tonight and was told to take cartridge out of remote setup. (I’m thinking they sent this with 1.4 gallon vs. 3.3 gallon pump). Maybe this will help but now don’t have post post filter. Also didn’t come with sight tube (like in picture) - when asked about this I was given story about supplier not making this size yet - when asked if I would be sent one automatically- answer was NO - would have to call. (There was also no apology for missing parts)…I would go with Durastill again - but find another reseller - also if you go with remote pump unit specify 3.3 gal/minute so the unit will work.
