I’m honestly really disappointed to be…
I’m honestly really disappointed to be leaving this review as this was my first purchase with Ask & Embla, and I had wanted one of their charm bracelets for a long time. In November 2025, I purchased the charm bracelet along with three charms (Letter S, Lucid Crystal, and Auria Crystal), totalling $107. I was really excited to finally wear it. However, the first time I wore it (end of December), two of the charm clasps kept opening and the charms repeatedly fell off. I contacted customer service, provided photos and videos, and to their credit they did send replacements, which initially seemed fine. Unfortunately, after only wearing the bracelet for a third time, the crystal from the Lucid Crystal charm has now fallen out completely, leaving just the setting and clasp attached. For the price point, I expected much better durability and quality. It’s really disappointing as I loved the design, but based on this experience I wouldn’t purchase again.