Recieved DEAD batteries! RYOBI
Bought Ryobi smaller 2 drills kit with 1.5 batteries etc. Didn't use them for at least 5 months. When I was ready both batteries DEAD would not charge. Called customer service, they would not help, told me to go to the library. If I didn't have a computer. Instead of just sending me info, to send back. Almost 1 month, recieved confirmation they have the batteries. Then nothing from March 9th til I called on April 20th. They said they don't make 1.5 batteries anymore, but they would send out 2.0 batteries. Should recieve by April 27th. So today April 29th, called again. Oh sorry the order got hung up somewhere. But we will send them to you in 14days. Email would be a nice, of any kind. Considering at thee beginning of all this, they wanted me to go use a computer at thee library. But they are NOT able! Such horrible customer service, tells you what you want to hear. And then nothing!