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Pete

Australia

1 Reviews
3 Reads
3 Useful

1 review

Vodien Internet Solutions Pte Ltd

Victim of Quadrahosting takeover

I'm another victim of Quadrahosting being taken over. Quadrahosting responded quickly on the rare occasion support was needed. From migration, Vodien customer support and communication was so helpful, I only lasted a few days before I decided to migrate away. eg. Several rounds of communications on tickets were needed before simple things got fixed. There's plenty more examples. The Vodien response was an apology and "we take feedback seriously", but customer support was still the same. My feedback has been taken "so seriously" that a simple spelling mistake on their website, which was pointed out in a ticket to them hasn't been fixed after several weeks. Leaving has been a huge relief. Update: After two months, the spelling mistake on their main web site is still there.

2020-04-23Helpful 3