Better Now!
Edit: I was contacted after leaving the review and a paypal complaint, and Imcreator has communicated quickly and regularly to resolve all issues. I received the download (it's perfect)and the support for the remaining website issues continues. They have adjusted compensation for the issues as well. As a result I will continue to use the host, and am changing the 1 star to 4 - working on 5 :) ORIGINAL REVIEW: I have had 4 different sites hosted over the past few years, most have moved on for one reason or another. Tried to get a download pdf record of one, and they collected $$ to do so immediately. They did not provide the pdf, stopped communicating, and are blocking the remaining site - makes it look like Imcreator is out of business. Struggling now to get my money back and explain this crap to my client.