They had no idea where my parcel was
I've just received an email today (16th April) telling me my parcel will be delivered on 21st March.... That sums this website up. I sent a parcel from the UK to the Cayman islands and at first, on the journey to the US they were OK and they tracked it. After that, it was stuck in customs, then there was a travel delay, then in customs. Absolutely useless!