I also already two months waiting for my refund!
My admin received an confirmation email that the refund request was on it's way to their finance department. Than they started to ask her for all kinds of extra details, probably to delay and frustrate the process. And now we are already waiting for two months for my refund! Outrageous, so I will put this with my debt collectors and litigating lawyers if they don't refund in the next week, no matter the cost,m because they will also get these costs on top of the refund. This is matter of principle!