First Time Online Buyer Experience
Customer service and quality of the product are a priority for Leibish. I had never purchased jewelry online prior to my experience with Leibish and was hesitant about buying something that I wasn’t able to physically hold in my hand and examine. Leibish offered the best high resolution multi angle photos (and videos) of each diamond in their expansive inventory. The sales representative that I worked with (shout-out to Meira) was beyond fantastic. We were in constant communication about what I wanted from the customized engagement/wedding rings I was purchasing. When the diamond I originally wanted was purchased, Meira was able to immediately acquire additional comparable options beyond Leibish’s current inventory for me to choose from. When I chose an engagement ring that didn’t mesh with any of their available wedding bands, the jewelers were able to create a wedding band with specific features unique to the engagement ring. At every step of this process I was made to feel a priority and that they would do everything possible to satisfy my needs. I can’t wait for my next purchase from Leibish!