Nightmare
If there is a negative rating, I would give them that. They do not deserve event this one star, which is the lowest rating that could be given now. The bouquet ordered by my sister to be delivered to me for my birthday and the bouquet actually delivered to me many, many hours late by their representative here in Moscow are very, very different. Delivery was supposed to be 9am to 12 pm (noon) but it arrived nearly 9pm. I expected to receive beautifully arranged bouquet and not some weeds that are just lumped together. And the card was just ripped off (they did not even bother using a scissor). I was looking forward to receiving the flowers for my birthday but what I received was so ugly. It looks like we were scammed - and that was a hard-earned USD 65. Instead of being happy receiving it for my birthday, I just got very upset and mad. It is very ugly, and it is not even a bit close to the bouquet ordered by my sister in the website. We still hope that the flowers will be replaced, or that my sister will be refunded for the amount she paid. Do not transact business with them EVER AGAIN. They are a scam.