Site showed part in stock but was not updated and part was discontinued.
Site showed part in stock. I purchased 2 items. I received 1 and the other has been showing “ we are getting your item ready”, a week later I received a message stating the part is not in stock and actually discontinued. I requested a refund and got a response,” you are seriously thinking about a refund? ,you don’t want another product that may fit your needs?”. After I responded that I want my money back whom ever was on the chat has stopped responding. I e requested a refund and confirmation number for the refund being issued and still no response. I called and was told they escalated my issue but they could not provide me a ticket number (which every company has when opening an escalation) and was told I’d hear back by this evening or the morning. I will be having my attorney get involved if I don’t hear anything by tomorrow afternoon. I will not be doing business with nicecnc and will make sure none of my riding buddies don’t either.