After a week and multiple calls, package still hasn’t ship
I can honestly said, it has been a horrible experience! I made an order on April 28 and I was supposed to receive the package last weekend. Long story short, the package still hasn’t ship and I have made multiple calls to try to resolve the issue and expedite the situation. The online order status says one thing different at how they are managing their orders. One of the products that I ordered was sold out and no one contacted me to let me know, thanks God I called and cancelled that product so my order could processed. My package suppose to be here today and still hasn’t ship. Customer representative told me basically that it was my fault because I was calling after 4 pm and by that time they can’t do anything because FedEx drivers pick up packages at 4 pm, therefore, even though I called multiple days and times, following up my order, they couldn’t help. Extremely displeased and honestly mad at the terrible experience.