Sub standard item, non existent customer support
As a loyal customer for many years, I was astounded to receive an eye mask with little elasticity in the head band. It slides all over my head during the night and stays nowhere near my eyes. So I emailed Blissy confident that they would respond. Three times up until this week. Nothing, no acknowledgement, no reply. Well, there are many other outlets selling premium silk products and which have decent customer support. Goodbye, Blissy, I must leave you. You do not deserve my loyalty.