Customer Service Good But Price Was bait-and-switch
The overall experience was good. BUT - the final price was $350 more than the original bid. So, one could think of it as bait-and-switch. However, the fact that it was finally delivered without issue or damage is a plus. Additionally, my contact at the company was reachable and helpful in finding the driver. The reason the price went up is that the drivers who could have picked it up earlier would not accept the price they budgeted. My recommendation, don't go by only the price diffference, make sure you see the reviews, like this one, that tell you the price can change even after the quote.