STAY AWAY FROM IM ACADEMY: no guidance, no support, difficult to contact company and social media fakes out there making money of you
Very bad experience, after seeing it promoted on social media as a get rich quick scheme, money in minutes and loads of support, I decided to join. When I joined I realised that this was a lie, and just messages made making you want to join. During this time I had just lost my job and they used that to encourage me to join and change my life and be able to pay bills. I paid the initial membership fee with the belief I would get support, guidance and also the material that was on the portal would be available to always be learned. Once I realised there was no support or guidance, I tried to cancel the account, but couldn’t work out how to operate the portal, the phone number wouldn’t work as I was in the UK and the email says no reply so you couldn’t get in touch. There is also another in academy who do something else so that became confusing to when I was contacting them. A second payment was then taken the following month after I believed the account to have been cancelled, and it still hadn’t been. If I had not got help from someone else then they would have charged me for a third month too but luckily was able to do it just in time. As it stands I have been charged the initial membership fee of $235, then the second month of $175, I have had no guidance or support, didn’t even get told how to open up an account, and put on trades, was not guided through how to utilise the education given that now with the account closed even though they took both payments I no longer have access to and when you send the message requests for refund and cancellation you get nothing back, you then have to go onto message requests to open up a ticket which I just recently found, and even when you bring a complaint to them, it’s basically an automated message that comes back saying no refund if outside of the 7 days, even though I have been trying to cancel from less than a week in to when I started. I want my money back, this is a scam, don’t believe the social media people who label it as get rich quick, or solve your coronavirus problems, or that this can get you out of your situation, they are just money hungry, and looking to find their next victim just so they can earn some commision and then never hear back from them. As it stands I have not received a refund and will be going to my bank to raise a case, but if anyone else is reading this DO NOT JOIN IM ACADEMY, you will get no support, no help, no guidance, and might end up similar to be in a worse position than you started and now in debt, worrying about how you’re going to pay your upcoming rent. Hopefully someone through my experience is saved from this.